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Frequently Asked
Questions
WE'VE GOT ANSWERS TO ALL QUESTIONS YOU MIGHT HAVE
What is Xsoul?
What will Xsoul bring you?
What are the benefits of Xterio Badges other than redeeming Xsoul?
I don't have any badges yet, do I still have a chance?
How to claim the Badges?
https://xter.io/ shows a Beta version of Xter.io, can we still claim our badges there?
How do I view my badge?
If I have badges of different colors at different wallet addresses, can I claim them on the same account?
What do I need to do to redeem Xsoul?
Can I claim Xsoul if my badge is in a different wallet?
When can I Redeem Xsoul?
What is a platform wallet? Is it a Safe/Centralized wallet?
My wallet is connected to Metamask/Wallet Connect, but I can't see my badges.
How many wallets can I pair with my account?
Can I unpair my wallet?

Still Have Questions?

If you cannot find answer to your question in our FAQ, you can always contact us.We will answer to you shortly!